Additional Resources

Talking to Kids about COVID-19

Tips for discussing COVID-19 with your mentees:

How should parents, mentors, and other caring adults talk to children and adolescents about the growing COVID-19 pandemic? As a mentor, it is certainly appropriate to acknowledge some level concern, and to provide age-appropriate, accurate information that encourages actions that reduce the risk of exposure. But, if children see adults as overly worried, they are likely to feel even more distressed. Calm reassurance is needed–and mentors should reach out to their mentees (by phone, video, text, or whatever their program recommends) and be a steady source of comfort and conversation about their concerns. (by Jean Rhodes) 

  • Remain Calm & Reassuring 
  • Make Yourself Available 
  • Avoid Excessive Blaming 
  • Monitor Television Viewing and Social Media 
  • Maintain a Normal Routine to the Extent Possible 
  • Be Honest & Accurate 
  • Keep Explanations Age Appropriate 

Access the full article HERE 

Free Internet Services

In Response to COVID-19 developments, some internet providers are offering free services to low-income families and households with students. To view the full list of internet resources click HERE

Comcast Xfinity

Comcast Xfinity is currently offering its Internet Essentials program free for two months to new customers. The internet provider is also automatically increasing speeds for all Internet Essentials customers. 

Xfinity Wi-Fi hotspots are open and free to use by anyone 

Charter Spectrum

Charter Spectrum is offering free internet for households with University or K-12 students. Eligible households can sign up for a new Charter Spectrum Internet account to get the first two months of internet with speeds up to 100 Mbps for free. Installation fees will be waived for those who qualify - Call 1-844-488-8395 to enroll. 

Spectrum Wi-Fi hotspots are also currently open and free to use.  


Altice Internet providers Suddenlink and Optimum are offering 60 days of free internet service for households with K-12 or college students. Internet speeds are up to 30 Mbps if you do not already have access to a home internet plan.

If you live in an area with Optimum internet services call 1-866-200-9522 

If you live in an area with Suddenlink internet services call 1-888-633-0030 


Cox is offering the first month of its low-income internet program, Connected2Compete for free until May 12, 2020. The internet service is also providing free phone and remote desktop support for technical support during that time.